Booking & Tickets Explained

E-Ticket vs Paper Ticket

What is the difference between an e-ticket with automatic check-in and without? Where paper tickets are still used and how to read them? Learn everything about ticket types in Russia here.

Read more about the difference


Booking Process Explained

Booking & traveling with us is really easy. Why? Because we provide you with detailed guidance and helpful support when traveling.

Learn how to book your ticket


Cancellation & Modification Explained

We accept all cancellation and modification requests no later than 3 days before departure. Cancellation and modification fees apply.

Learn how to cancel or modify your ticket


Child Discounts

If you are traveling with children don't forget to use our child discounts. Proceed to the page to learn the details or contact our Customer Service Department.

Learn step-by-step instruction