What's New in 2013

Read about new features on Russiantrains.com - the most convenient online service to book Russian rail tickets with.

During the last winter we’ve been working hard to improve all of our existing services, and we are proud to say that we are fully ready for the new travel season.

  • Today our Customer Support is available almost 24/7 in several major languages. You can always call us toll-free if you happen to have a question or need expert advice. Simply dial one of the numbers that you see at the top of the page, and our helpful Customer Support specialists will do their best to help you. Contact us

  • Our website has gone through major adjustments over the past year. Now our clients can enjoy an extremely useful password protected ‘My Orders’ page, where you will be able to find all your train ticket orders, visas, theater tickets, or day tour reservations. Our map search has become even more convenient - try selecting your departure city and you will see all the available routes from that city right on the map. We’ve made browsing our website even more easy by saving your past itinerary searches during your visit for your quick reference. A handy drop list allows you to return to an option you were considering without excess typing. Search trains

  • And that’s not all! Collaborating travel agents will be happy to find that they can now book Sapsan tickets through us in bulk.

  • Frequent travelers to Russia will also be happy with our ticket sales for Russia’s most popular trains, like Sapsan (the high speed St. Petersburg-Moscow line), Alstom (high speed Helsinki-Moscow), or Red Arrow (overnight St. Petersburg-Moscow). They will as well be able to customize their stay in Russia by adding a couple of interesting excursions in Moscow, St. Petersburg, or any other Russian city.

  • Not sure about the right hotel to stay in? Browse our updated Firebird Hotels section. This is our handpicked list of the best-rated hotels in all of Russia and its neighboring countries. Read our expert reviews, make an educated choice, and book the perfect hotel for your trip.

We hope you will enjoy using our new services! In any case, please visit our Customer Reviews section to share your opinion about your experience using our website. Your feedback is always appreciated! Leave your comments

Sincerely yours