We are proud to have a 99.8% customer satisfaction rate. Read some of the recent reviews about our service below or leave your own feedback. You can also leave your feedback on our Facebook page.

Maija Saastamoinen

We were extremely satisfied with your services when booking the train tickets. We have travelled a lot by train in Russia, and this was the first time we used your services and e-ticket. We couldn’t believe that you can actually use e-tickets in Russia! This worked even in remote cities like Murmansk and Arkhangelsk!

Marie-Andree & Yves LeDuc

We would like to thank you for the good service we got from your office in Arlington and your office in St Petersburg. Everything went just fine. It was clear, well explained, and the employees are really nice and helpful. It made this part of our trip nice and easy. Thank you again.

Peter Waisnor, 2011

As a business traveler, my last-minute travel preparations are rarely the result of procrastination, and are more often caused by late plans by my customers. I would like to thank Travel All Russia for making a last-minute train ticket purchase a very quick, easy and secure transaction that got me from Moscow to St. Petersburg on time and without frustration.

Marcie

Very satisfied.  Thank you.  Everything went very smoothly.  Sapsan train was fast, clean and on time.  Couldn't have been easier and made for a lovely way to travel to Moscow from St. Petersburg.

Gary

You all did a great job—wish I had used you for more of the planning and for the Visa procurement.

Valeria Amorim (Brazil)

I would like to thank you for the wonderful trip to Saint Petersburg. Everything was great ... Train and hotels and the City. You made our lives so much easier ...NO WORDS TO EXPRESS MY SATISFACTION .... THE SERVICES WERE FANTASTIC...IF I HAVE TO GIVE A NUMBER FROM 1 TO 10...I WOULD GIVE 20! EVERYTHING WAS FANTASTIC ... COULD NOT BE BETTER...YOU ARE MY NUMBER ONE ALREADY...

Alexander Kantonemi

Very pleased with the service! Emails were always responded to promptly. Happy with level of information provided about our train travel.

Svetlana Comrie

I am not sure that you could do any more -- the service is faultless, professional, and efficient. What else could a customer want? You have made my mum's travel very easy as she flies from London to Moscow and then travels on by train. Your service ensures that she has train tickets in advance and we do not have to worry if tickets are available when she gets to Moscow. Thank you ever so much!

Pamela Peters

Thank you for your very fine service. We look forward to a pleasant journey between Moscow and St Petersburg. If it is anything like the booking process then we will be very happy. Many thanks for your fine service.

Ilya Buslovich

You guys at russian trains have been great ! I would gladly recommend you to my friends and relatives. Your website is very good, support and response was great. Change nothing. Just keep doing what you do now.Your big fan, Ilya.

PS I am sure service on the train will be just as good!

Lynda Houston

I loved using your website to book our reservations.  Your service is first class!

Nick Moorman

Thank you so much for all your help. You and everyone I talked to at Travel All Russia/Russiantrains was so helpful, we literally couldn't have done this trip without you.Eric Cohen, 2010

I was very satisfied with your service. The explanation of the tickets that you sent and the tips were excellent - helped me know what to expect. I would definitely recommend your company.

Stephanie McCahon

I have been very satisfied with your service, which has been veyr prompt and professional, and has provided me with all the information I've required. I would definitely recommend your website to my friends and family, should they be travelling in or around Russia.James Gaussen, 2009

I am very happy with your service and will not hesitate to use it again in the future, and will also recommend your company to any friends and family who plan to visit Russia in the future.

Barbara

Faaaaaaaaaantastic!!!! I travel a lot across Russia and this is the only site where I can buy tickets without a Russian credit card!! Thanks!!

Maree

I have just booked our 4 tickets and I’d like to commend your company on the ease of doing so and the user-friendly website. Everything worked well. I look forward to getting our E-tickets in due course.

Bob & Kathi Stokes

Thank you again for arranging the train tickets from Helsinki to St. Petersburg.  Everything was perfect -- the reservations were waiting for us at the Helsinki Train station, and the trip itself was interesting.

Kathreen

I was glad to book my train tickets through you. It was a nice surprise to know that from now on it is possible to do the booking electronically, thus saving time and avoiding all the hassle of travelling.

Margriet

We booked train tickets for St. Petersburg-Moscow with your company, and I would recommend it to everyone!! It was easy to book through the website, the tickets were delivered to our hotel on our arrival (as e-tickets were not available and your company immediately organized an alternative solution for us), there was a clear note to explain where in the train we were seated, all superb! We will definitely use you again if we visit Russia a 2nd time.

Robert

You provided an excellent service.

Joan Silber

I was very satisfied with the service. I especially appreciated the explanation of what the tickets meant, in English. I would use the service again and recommend it.

Valentina

Thank you. The travel preparations were super. It functioned marvelously. A small improvement would be nonetheless very helpful - Please offer your site in Russian and German.

Thomas Perlaky

Thank you for everything. The trip was wonderful and everything was perfect.

Dr. Uwe Ellger

I am really impressed. We thank you very much for your kindness. I am just writing an article about our bike trip and will write about my excellent experience with you. We hope it will be a good advertisement for you. Wish you all the best.

Alexandra Jones

Even with the Internet it is challenging to plan a trip with many trains and planes and hotels from San Francisco to Beijing to Mongolia to Moscow to Finland to the Baltics to London. Thank you for being one of the most helpful services out there!
I will use you again should I have the chance!

Peter Doyle

Even though your service is clearly new, it worked without a problem...  The conductors all had printouts against which they could check my e-ticket.  And it of course is much more convenient than going to the train station (twice) or a travel agent then the station.

B. Dubois

Thanks for your website which enables us to book e-tickets for a train. I'll recommend your website.

Irina Semynina

Overall - I am happy with your service and will use it again!

Tara Ratnam

I've already talked about your efficiency to people. This word of mouth should definitely fetch you new customers!