F.A.Q.

20/10/2017
Can I take motorbikes / bicycles on board? - Passengers can carry with them disassembled and packed bicycles without motors if their dimensions allow them to be placed at carry-on luggage storage space.
07/11/2017
Can e-tickets be modified? - Information on how to modify or make changes in your ticket, which ticket types can be modified, how to submit a modification request, as well as e-tickets modification terms.
21/10/2017
Where can I leave my luggage? - Automatic luggage lockers at all Moscow and St. Petersburg railway stations are open 24/7. Moreover, you can leave your luggage at left-luggage offices - most of them work day and night as well.
22/10/2017
Information on how to download and open train tickets booked at russiantrains.com. At present, other than the former Soviet countries mentioned in the e-ticket section, you will need a paper ticket for all international routes bound for Russia.
17/06/2017
Discount policies on Russian train and international trains to Russia. Save when you book for children or for senior citizens.
17/05/2017
What is considered to be a modification? - Any change to issued tickets, including change of trains, seat classes, names or travel dates, is considered a modification and subject to a modification fee for 40 USD per ticket.