F.A.Q.

30/10/2017
Is there an equivalent to “Rail Pass”? - There is no equivalent to “Rail Pass” in Russia. If you are going to have a multi-leg trip, you should buy separate tickets for each leg.
29/10/2017
What shall I do if I missed the train? - Either contact us for booking new tickets or buy them directly at the train station. After you purchased new tickets you can try to get at least some money back and the only way to do that is directly at the train station.
27/10/2017
When traveling by train in Russia you should be aware that there are discounts for kids traveling with you. Here are step-by-step instructions how to book child tickets with RussianTrains.com
26/10/2017
Learn the difference between e-tickets and paper tickets in Russia, read step-by-step instructions for booking Russian rail tickets, and more.
24/10/2017
How to use my ticket? - If you purchased an electronic ticket, you will receive an email with your ticket in PDF format. / Can I use a copy/notarially attested copy of my passport to board the train?
23/10/2017
What to expect from traveling by train in Russia? - Learn about meals and WiFi on board trains as well as other important information to know about before your trip.
22/10/2017
Information on how to download and open train tickets booked at russiantrains.com. At present, other than the former Soviet countries mentioned in the e-ticket section, you will need a paper ticket for all international routes bound for Russia.
21/10/2017
Where can I leave my luggage? - Automatic luggage lockers at all Moscow and St. Petersburg railway stations are open 24/7. Moreover, you can leave your luggage at left-luggage offices - most of them work day and night as well.
20/10/2017
Can I take motorbikes / bicycles on board? - Passengers can carry with them disassembled and packed bicycles without motors if their dimensions allow them to be placed at carry-on luggage storage space.
19/10/2017
Can I carry my pets on board? - You can carry birds, dogs, cats and other small pets (up to 20 kg) on all kinds of trains. Their weight isn’t added to the weight of carry-on luggage. The transportation is allowed in all cars except for 1st class (SV) cars.