World Travel Awards 2011

Years ago, we embarked on a journey. A handful of fearless globetrotters sought our help when they dared to cross the most difficult 1000 mile stretch of land in Siberia. This expedition began as a simple trip and turned into a life-changing journey for us, fueling the creation of two agencies: one in New York and one in St. Petersburg. These agencies were the pillars of a company that helped travelers craft their own journeys to Russia. In the five years since, Travel All Russia has become so much more than that.

We have grown at a breathtaking rate of 100% per year, even in the face of the world’s financial crisis. Our growth is due to the uniqueness of our product: comprehensive Russian travel planning that is fully customizable yet affordable. Our trained travel specialists each have a deep knowledge of Russia and excellent foreign language skills to provide customers with first-class service, no matter their background or needs. We also work directly with suppliers to reduce the overall cost of travel. These factors blend together to create a hands-on company that is willing to go above and beyond for each individual customer.

Many unique services have been launched in our five years. We created the “Treasures of Two Capitals” tour, the gold standard among Russian vacations (www.travelallrussia.com). We began small group tours and the Travel Mate program to accommodate travelers with limited budgets. We popularized affordable Russian river cruises and continue to expand the variety of cruises offered (www.goldenringcruises.com). We created an online reservation service for Russian train tickets to take the hassle out of obtaining international transportation (www.russiantrains.com). We are the only agency that arranges Russian visas for our clients free of charge. These accomplishments are just a few of our many fantastic customer-friendly programs.

One of our ultimate goals has always been to help our local communities as much as we strive to organize the best journeys to Russia. We encourage the employment of young mothers by letting them work from home and on their own schedule; in fact, our entire financial department is run by young mothers. Last year we began a campaign to support the Russian Children Welfare Society. And to combat the negative perception of Russia in the world, we have been building the first comprehensive online Russia guide (“Welcome to Russia”), which is to be launched later this year.

All these traits and more have created a company worthy of nomination for the title of Russia’s Leading Inbound Travel Agency. We at Travel All Russia continue to pursue excellence in service and travel planning in order to be considered worthy of such a grand title. It is with deep gratitude and joy that we accept this nomination and promise to remain on this journey we have forged.