Thanks to Russiantrains.com booking train tickets for your trip to Russia has never been easier. We cover 98% of routes and offer you with a superb service making reservation process simple, convenient and secure. This service has been brought to you by Travel All Russia - Where Journeys to Russia Begin.

1. How far in advance can you book tickets?
2. Can I book tickets on domestic and international routes?
3. When will I get my tickets after placing a reservation?
4. I am interested in Trans-Siberian. How do I book it?
5. Document requirements
6. Senior and children discounts
7. Is this an official website of Russian Railways?
8. Canceling tickets
9. How can I make sure that my friends/family are seated together?
10. Why do some trains have names while others don't?

1. How far in advance can you book tickets?

With our service you can book tickets up to one year in advance. If you are unable to find a train for your trip on our website, please let us know and we will add it to our system (contact us).

2. Can I book tickets on domestic and international routes?

Yes. Our system covers 98% of domestic routes in Russia and all popular international routes, including Finland-Russia, Germay-Russia, France-Russia, Mongolia-Russia and China-Russia.

3. When will I get my tickets after placing a reservation?

All tickets are issued 45 days before departure date. If you have placed a reservation and it is less than 45 days before departure date, you will receive your tickets within one business day (e-tickets only). In case of paper tickets, we can arrange global delivery or delivery to your hotel/address in Russia.

4. I am interested in Trans-Siberian train tickets. How do I book them?

Trans-Siberian tour is one of the most amazing travel adventures and we can help you to plan this trip. We offer both package Trans-Siberian tours and Tickets-only.

5. Document requirements

You will need to provide us with your passport number when placing a reservation. Your name and passport number will be written on your ticket and, when you board your train, a train conductor will check if the information on your ticket and in your passport matches, which is a standard security procedure on Russian Railways.

Note: you will need a visa to visit Russia. Free visa invitations are available for you when you book one of hotels at www.russianhotels.com

Note for tickets from Europe to Russia: depending on your citizenship, you may be required to have transit visa for Belorus. Please apply to the nearest consulate of Belarus to obtain such visa.

6. Senior and children discounts, travel agent commissions

Children: Children younger than 10 receive a 50% discount. Children younger than 6 can travel for free when they do not occupy a separate seat (or bed).

Seniors: Senior discount of 30% is available for Helsinki- St. Petersburg route only.  
All discounts are issued within one month from the date of booking and are returned to your credit card. Please contact us to request a discount.

Travel agents: Travel agent commission of 10% is are available for professional travel agencies only (IATAN members, ASTA members and etc) and for orders of 20 tickets or more.

7. Is this an official website of Russian Railways?

Russiantrains.com is not a part and is not affiliated in any way with Russian Railways. Russiantrains.com belongs to a US travel agency Travel All Russia which specializes on travel to Russia. Prices of tickets on this website may be higher than if one were to purchase train tickets at a train station in Russia.

8. Canceling tickets 

You can cancel tickets no later than 3 days prior to departure date on a ticket. In all circumstances there will be a cancellation fee of 30% of a total price. Cancellation requests must be submitted no later than 72 hours before time of departure.

9. I am traveling with friends, how do I ensure that we are seated together?

When you place an order on our website, we will make sure that all passengers are seated together. If your friends are booking tickets in a separate order, we suggest that you contact us to let us know that passengers from both orders should be placed together (contact us).

10. Why do some trains have names while others don't? 

If a train has a name, for example "Red Arrow" or "Sapsan", you can expect a higher level of comfort and newer fascilities as compared to the train that does not have its own name. Naming trains is a way how Russian Railways distinguishes better quality trains from all the rest.