E-tickets vs. paper ticketsElectronic tickets have been introduced on Russian rails relateveliy recently - just few years ago. At first, they were available on select trains between Moscow and St. Petersburg, but today they are available for all domestic trains in Russia and many international routes as well. |
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When you book a ticket online we will assign your name to particular seats to reserve them for you. We will send your e-ticket to your email address for you to print out and bring with you to the train station.
If your train does not support electronic registration, we will send you instructions where and how you should pick up your boarding pass or arrange a paper ticket delivery.
If we instruct you to pick up a boarding pass, you will need to arrive at the train station at least 30 minutes before departure and pick up your boarding pass at the station ticket window or from a self-ticketing kiosk. To pick up your ticket, you will need to show your passports and a reservation number.
You will need a paper ticket for all international routes if they are departing outside of Russia. For some international routes departing from Moscow or St. Petersburg you can use e-tickets, such as the Moscow – Kiev or Moscow – Minsk routes. When you make a Search for tickets on this site, we will tell you about all available ticket options. If e-tickets are available, we will recommend using them. If not, we will offer you a paper ticket with an option of worldwide delivery, either to your home or hotel.
If you are booking less than 45 days ahead of your departure date, the final confirmation will arrive in one business day from the time of booking. For reservations placed on Saturday please expect the confirmation to arrive on Monday.
