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Booking & Tickets Explained

Vital Information for Booking Your Tickets

Learn the difference between e-tickets and paper tickets in Russia, read step-by-step instructions for booking Russian rail tickets, boarding the train, modifying your order, and more.

E-ticket vs paper ticket

What is the difference between an e-ticket with automatic check-in and without? Where paper tickets are still used and how to read them? Learn everything about ticket types in Russia here.

Read more about the difference


Booking Process Explained

Booking & traveling with us is really easy. Why? Because we provide you with detailed guidance and helpful support when traveling.

Learn how to book your ticket


Cancellation & Modification Explained

We accept all cancellation and modification requests no later than 3 days before departure. Cancellation and modification fees apply.

Learn how to cancel or modify your ticket


Discount Policies

We offer discount for children, seniors and group orders. Proceed to the page to learn the details or contact our Customer Service Department.

Learn about available discounts


  • Inc. 500 | 5000
    In the Top 10 among Travel Companies

  • Official technology supplier of Russian Railways

  • BBB A-rating
    Trusted member of Better Business Bureau

  • Verified by D&B
    the leading provider of credibility solutions

  • Accredited member agency
    ASTA No. 900178245

  • World Travel Awards
    Recognized as the #1 company for traveling to Russia

  • Certified Professionals
    IATAN No. 49531926

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