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Paul Collins

07 May 2014

Service: Russian Trains

"Boarding went smoothly and professionally"

The train trip was fine, service and food on borad very good. and I liked very much being able to book a taxi on the train.
My main trouble was minor but before boarding. I boarded at Saint Petersburg Moscow Station and although there was a Board with departure time and Platform number I was unsure if I understood it correctly. Further there was nobody in the offices who spoke English so maybe a pamphlet in several languages explaining the boarding platform system and where the platforms which could be given to confused foreigners might help. I understand the vast majority of your travellers are Russian but as a foreigner I find cyrillic . In the end Boarding went smoothly and professionally and a great way to travel from Saint Petersburg to Moscow.

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